The Gist

Organisational psychologist Adam Grant has written a succinct, well researched and persuasive book on how we should improve our judgments and everyday decisions by questioning our current understanding and the beliefs which shape us. He says, As we question our current understanding, we become curious about what information we’re missing. That search leads us to new discoveries, which in turn maintain our humility by reinforcing how much we still have to learn.”

What’s Good

Easy to read with a concluding section of 30 Actions for Impact.

Insights

“If knowledge is power, knowing what we don’t know is wisdom.” Don’t confuse confidence with competence. Harness the benefits of doubt. When you find yourself doubting your ability, reframe the situation as an opportunity for growth

Something to Try

Think like a scientist rather than like a preacher, prosecutor or politician who try to convert, discredit or persuade. Try to and be detached and objective.

• Build a challenge network, not just a support network. It’s helpful to have cheerleaders encouraging you, but you also need critics to challenge you.
• Practice the art of persuasive listening.
• Question how rather than why. When people describe why they hold extreme views, they often intensify their commitment and double down.
• Have a conversation about the conversation. If emotions are running hot, try redirecting the discussion to the process.